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Virtual Campus

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Employee Resources

Technology Resources

Help Desk

Hours: 8 a.m. – 5 p.m., Monday - Friday

Email: g-helpdesk@gcccd.edu

Phone: 619-644-7742 (Calls are being routed to a voicemail, which in turn emails our support technicians.)

ConferZoom (CCCConfer/CCC Zoom)

Hours: 7 a.m. - 4 p.m., Monday - Friday
Real-time assistance: 1-760-744-1150 ext. 1537, 1543
Email: support@ccctechconnect.org
After-hours assistance: https://support.zoom.us/hc/en-us
User Guides (for use outside of Canvas)

Email Help (web access)

Online User Guide

Software Resources

Adobe Creative Cloud

Adobe Help and Tutorials

Microsoft Office

Installing Free Microsoft Office Software for Home

Microsoft Office Training

Workday
Workday Training (requires District log-in)

Voicemail

Professional Development

Vision Resource Center (CCCCO Professional Development)

Access to:

Communities, including COVID-19
LinkedIn Learning (formerly Lynda.com)
Webinars on state initiatives (Guided Pathways, AB 705, etc.)

California Community Colleges Accessibility Center

California Virtual Campus (CCCCO Online Education Initiative)

California Community Colleges’ Success Network (3CSN)

Last Updated: 04/03/2020

A Member of the Grossmont-Cuyamaca Community College District